State Farm® Insurance Agent Brett Gale

"Everyone specially Diane was very pleasant, professional, and easy to work with And Diane was very knowledgeable about everything I needed to talk about of my policies"

"Diane has been exceptionally supportive helping me navigate a damage situation that has come up at my property. Helping me find service and walking me through the claim process. Thank you"

"Always the best and friendliest service! Diane is awesome!"

"I've had auto insurance with State Farm for 50 years, homeowner's for nearly 40, and recently added Medicare supplemental. Brett's office has consistently given me wonderful service. I highly recommend."

"Diane helps me with all of my needs every time, nails it every time"

"Today Dianne was especially helpful at the last minute of her work hours! We bought a new vehicle and wanted to pick it up ASAP. We called State Farm, she was all by herself and she did the paperwork quickly. We were then able to get my new car! Dianne is a ROCK STAR!"

"She was awesome end of day took care of us very appreciative"

"Diane is always extremely helpful. Can't recommend her higher. Prompt and knowledgeable. tim"

"Diane very pleasant to deal with works hard to get you a good rate I would recommend her to anyone looking for car insurance"

"After finding the right Medicare policy through our local State Farm Insurance Agency, I decided to see what they could offer me for homeowners & auto insurances. Wow, I walked in, no appointment, sat down with Diane & a hour and a half later walked out a very happy customer. Diane was very professional, personable, knowledgeable, & an extremely easy person to talk with. Not only am I happy with the outcome, it is so nice to be able to communicate face to face with a local insurance agency. I love doing business locally. Once again, Thank You Diane!"

"Diane Roy was very helpful in completing our claim in a timely manner. She had all the answers and spent a great deal of time helping us. Thank you, Diane"

"Diane Roy was very helpful"

"Arrived at office just before closing Friday afternoon to obtain a C.O.I. for two of my customers. Diane said she would try to get them sent that day, but at least by Monday. They showed up in my inbox within the hour. Thanks! Regards, Don Bean"

"Very pleased with State Farm Agent, Diane Roy. Our policies were due in a few weeks through another company, and she got us a quote that saved us $1300 for the same coverage. Thank you, Diane!"

"Diane is not just working at a job. She shows compassion and empathy for me as a customer with genuine interest to my comments, questions, ideas and thoughts even if it is not related to insurance. Diane's professionalism is commendable."

"Diane Roy, at Brett Gale Agency, is a rock star. We sold a truck so I intended to cancel the insurance. Diane suggested a temporary suspension on the existing policy as she knew we would be replacing the truck within 30 days. This one little suggestion saved me from having to pay the deposit which would have been required on a new policy. Thanks, Diane, for your expertise! I never would have thought of this. State Farm - like a good neighbor...."

"Diane was extremely helpful today, as always. Both she and Brett do what is needed. They do it with a smile and efficient, pleasant way."

""Great experience dealing with Diane. Great customer service. Amazing prices and local."

"Always have been able to talk to staff thats not only pleasant and friendly but makes sure all needs are met and questions answered.Would recommend the branch to anyone looking for insurance needs of any kjnd.!!"

"Diane was a consummate professional who assisted in a very complicated and unusual request promptly, professionally, and with graceful good humor. She took care of my issue and ensured that we were 100% satisfied with her services prior to ending the call. I genuinely feel that not only does she deserve a significant raise, but an extra week of vacation would be in order as well! Happy Holidays to my friends at State Farm and Diane, I trust Santa will be very generous to you this year!"

"Shannon was such a huge help. What a difference it makes to sit with a real person who is so knowledgeable and thoughtful and can walk you through the process. Forget hanging on the phone for hours and hours. There are real people right here in Lyndonville! She knows everything!! We are finished and it was fun and easy. Highly recommend!!!!"

"I am 70 years old and the medical insurance industry is inscrutable. Having moved to Caledonia county recently, i found out that my Medicare Advantage plan was no longer available, apparently because I moved to Caledonia county recently. So yeah- welcome to Health Care in America. But, being 70 years old, I decided to contact the NEK Council on aging, (fantastic group! If you are 65 or older, don't leave home without them!) and after about 30 minutes with Andrea , it was pretty apparent that the State Farm Medicare Supplemental plan was what I was gonna go with. (I believe my choices were between State Farm, General Mills and Hasbro) So, being less than 10 miles from Lyndonville, where Brett Gale Insurance, the local State Farm agent was located, and it being a lovely windy rainy still-not-yet winter day in the Northeast Kingdom, I figured I would drop in unannounced and see whether I could wrap up this whole thing without an additional hundred trips to random places, which is basically what the motto of the Northeast Kingdom should be- "Welcome to Vermont! We have everything you need in Littleton, New Hampshire Beinvenue Au!." I walked into the Agency office and was immediately greeted by a lovely young woman who seemed genuinely interested in helping me. I explained what I needed and Shannon Goodine stepped me through the process of signing up for Medicare Supplemental. Now she is, to my eye, about sixteen years old, (lovely girl) so I have no idea how she knows what someone my age needs for insurance, but she is seriously wise beyond her years. She was helpful, knowledgeable and kind, and explained everything that needed to be explained. More importantly, she put up with a 70 year old who truly was out of his depth in this field. (and the red hair....) I am quickly discovering that business in Vermont is different from business in Connecticut, where I come from. People are kinder, more patient and genuinely try to help, and Shannon epitomized that. I was there for maybe an entire 30 minutes and when I left, I felt that she had comfortably slayed my Medicare dragons for the upcoming year. (and I had a new mouse pad and an ice scraper! State Farm swag!) Shannon was great and I could not be happier. I highly recommend her, at least in the field of dealing with cranky, worried old men and health insurance. I suppose she could be awful at auto insurance, but frankly, I would be willing to give her a shot. In all seriousness, I want to thank Shannon for making what could have been a bureaucratic nightmare into a stunningly efficient and astonishingly pleasant experience. Thank you, redhead Jake from State Farm."

"She was amazing!! Answered all my questions, made sure I received all of the available discounts!! Couldn't be happier!!"

"Shannon is amazing to work with! She responds in a timely manner and is so patient when she answers questions. :) wouldn’t want to work with anyone else!"

"Shannon was so helpful with my quote and really broke the coverages down."