State Farm® Insurance Agent Brett Gale
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Sheffield
January 10, 2025
5
out of
5
rating by David Sheffield
"just bought a home insurance policy,diane was very helpful in getting me through the process. it is important to talk with someone as this is. grateful."
We responded:
"Thank you, David, for sharing your experience! I'm happy to know that Diane was able to assist you effectively with your insurance policy. It's great to have someone guide you through such important decisions. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Bill Walker
January 9, 2025
5
out of
5
rating by Bill Walker
"Brett and his team have handled my vehicle and ATV insurance needs with perfection, courtesy, helpfulness and professionalism. I wish I could give they a hundred stars."
We responded:
"Thank you, Bill, for your fantastic review! I'm so happy to know that our team has met your insurance needs with such professionalism and courtesy. Your kind words motivate us to continue providing exceptional service. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Michelle Magoon
December 31, 2024
5
out of
5
rating by Michelle Magoon
"Diane is always very helpful and prompt. She is a pleasure to do business with."
We responded:
"Michelle, thank you for sharing your experience! I'm happy to hear that Diane has been helpful and prompt in assisting you. It's wonderful to know she's made doing business a pleasure. If you have any questions or need further assistance, feel free to reach out to our office anytime."
Wayne Corey
December 13, 2024
5
out of
5
rating by Wayne Corey
"Diane does a great job , very professional and pleasant to deal with"
We responded:
"Thank you, Wayne, for your kind words! I'm happy to know that you found Dianes service professional and pleasant. If you ever need assistance in the future, don't hesitate to reach out. We're here to help!"
Mathew Robinson
December 11, 2024
5
out of
5
rating by Mathew Robinson
"Diane Roy is great to work with. Super efficient and makes things very smooth. Would absolutely recommend Diane for your insurance needs!"
We responded:
"Thank you, Mathew, for your wonderful feedback! I'm happy to know that you found working with our team efficient and smooth. Your recommendation means a lot. If you have any more insurance needs or questions, feel free to reach out anytime."
Bruce Evans
December 11, 2024
5
out of
5
rating by Bruce Evans
"We have been insured by State farm For over 40 years. Originally in New York, then in Florida. Now Florida and Vermont. As a retired attorney I truly appreciate quality professional service. This is absolutely true regarding Brett Gail’s Office. Just today, Diane handled my billing issue in the most competent and enjoyable fashion. I highly recommend this. office for your insurance needs."
We responded:
"Thank you, Bruce, for your wonderful feedback! We're happy to have provided you with quality service over the years. It's fantastic to know that Diane was able to assist you with your billing issue so effectively. We truly appreciate your recommendation and look forward to continuing to meet your insurance needs. If you ever have any questions or need further assistance, don't hesitate to reach out!"
Julie Hinman
December 4, 2024
5
out of
5
rating by Julie Hinman
"Love working with the Brett Gale team at my local State Farm Office. Love that they work as a team and take care of your needs right away. I would highly recommend this office !!! Outstanding customer service !!!"
We responded:
"Julie, thank you so much for your wonderful review! I'm happy to know that our team approach and prompt service have made a positive impact on your experience. Your recommendation means a lot to us. We're always here to assist with any of your insurance needs or questions!"
Estelle Genest
December 3, 2024
5
out of
5
rating by Estelle Genest
"While in the process of purchasing a new car, I called and spoke with Dianne. I informed her that we were going to be getting a new car and supplied her with the information I had. She was very pleasant, professional and prepared, when we called from the dealership. Dianne made the transaction go smoothly and quickly. Her pleasantness and knowledge made for a very rewarding experience. Thank you Dianne for all that you do."
We responded:
"Estelle, thank you for sharing your experience! I'm glad to hear that Dianne was able to assist you. Her professionalism and preparedness are truly appreciated, and it's wonderful to know she made the process smooth and quick for you. We're grateful for your kind words and look forward to assisting you with any future needs!"
Anna Brown
December 2, 2024
5
out of
5
rating by Anna Brown
"Diane Roy was amazing and handled my transaction so fast. Thank you for all of your help!"
We responded:
"Anna, thank you for your wonderful review! I'm happy Diane could assist you so efficiently. We're grateful for your trust in our office. If you need anything else, don't hesitate to reach out!"
buela nismu
November 18, 2024
5
out of
5
rating by buela nismu
"Pleasantly surprised good quote and super personable."
We responded:
"Thank you, Buela! I'm glad you had a positive experience with our quote and found our service personable. We always strive to provide the best for our clients. If you have any further questions or need assistance, feel free to reach out anytime. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
David Lee
October 31, 2024
5
out of
5
rating by David Lee
"They're not some big company that is out of state that only cares if your check clears and will only sell you a cookie cutter policy. The staff at the Lyndonville office will help you navigate through the mumbo jumbo to build the best policy & coverage for you and your family."
We responded:
"David, thank you for your wonderful review! I'm happy to know that our team at the Lyndonville office could assist you in finding the right policy for your family. We always strive to provide personalized service and make the insurance process as clear as possible. If you ever have any questions or need further assistance, we're here to help! - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
Flea
October 31, 2024
5
out of
5
rating by Flea
"Diane is wonderful and very knowledgeable! She answered all my questions quickly, and professionally. Thank you!"
We responded:
"Diane is indeed a fantastic asset to our team, and I'm glad she could assist you so effectively. Your feedback is much appreciated, and we're grateful for your kind words. If you have any more questions or need further assistance, don't hesitate to reach out. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
S Feltus
October 30, 2024
5
out of
5
rating by S Feltus
"Diane Roy was very helpful in getting insurance coverage cancelled on a trade-in and establishing new coverage for the new car. About a 40 minute turn around! Great to know it was taken care of quickly. Marty Feltus, Lyndonville"
We responded:
"Thank you, Marty, for sharing your experience! I'm glad Diane could assist you efficiently with your insurance needs. It's great to know everything was handled promptly. If you need any further assistance, feel free to reach out anytime. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
VICTORIA YAREMA
October 15, 2024
5
out of
5
rating by VICTORIA YAREMA
"Diane Roy was very helpful, polite and answered all my questions. So nice to have an asset like Diane working for State Farm. Thank you, Victoria Yarema"
We responded:
"Victoria, thank you for your wonderful feedback! I'm glad to hear that Diane was able to assist you so effectively. We truly value having her as part of our team. If you have any more questions or need further assistance, don't hesitate to reach out. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
Travis Morehouse
October 4, 2024
5
out of
5
rating by Travis Morehouse
"I worked with Diane Roy on my Policy for my new home. She was articulate, kind, effective, and quick on getting what I needed done. Top Notch Service! Thank you for all your help!"
We responded:
"Thank you, Travis! I'm glad Diane was able to assist you effectively with your new home policy. We appreciate your kind words about her articulate and quick service. If you need any further assistance, feel free to reach out. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
John Giam
October 4, 2024
5
out of
5
rating by John Giam
"Diane went out of her way to help me and I appreciate that very much! John"
We responded:
"John, thank you for your kind words! I'm glad Diane could assist you and make a positive impact. We appreciate your feedback and are always here to help with any future needs. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
Debbie Oestringer
September 10, 2024
5
out of
5
rating by Debbie Oestringer
"Our 2019 Highlander was deemed totaled because of mice damaged. We were extremely upset about this. We called our agent, Brett Gale but he was out of the ofce. Diane Roy, stepped in to help and she was very helpful. We called her many, many times with questions and she never made us feel like we were bothering her. She did an Amazing job of not only keeping us calm through this process but explained everything in great detail. She handled everything efficiently and quickly. She is not only a wonderful Agent Team Member but she would also make a good Therapist."
We responded:
"Debbie, thank you for sharing your experience. I'm glad Diane was able to assist you during such a stressful time. It's wonderful to know she provided detailed explanations and kept you calm throughout the process. We appreciate your kind words and are here for any future needs or questions you may have. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
Molly Greaves
September 5, 2024
5
out of
5
rating by Molly Greaves
"I have the pleasure of working with Diane. She is always friendly, prompt and helpful. I highly recommend calling State Farm and working with Diane!"
We responded:
"Molly, thank you for your wonderful review! I'm glad to hear that Diane has been friendly, prompt, and helpful in assisting you. We appreciate your recommendation and look forward to continuing to provide you with excellent service. If you ever need anything, don't hesitate to reach out. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
Michelle P
August 19, 2024
5
out of
5
rating by Michelle P
"Great insurance company, great people. Diane is such a joy to do business with. Always so pleasant, professional, and super fast in getting things done. Anything I ask for, whether over the phone, email, or in person, she is there to serve with a smile. Brett is wonderful too! Thanks for everything guys! Much appreciated!"
We responded:
"Michelle, thank you for your wonderful review. I'm glad to hear that Diane has been such a joy to work with and that she consistently provides pleasant, professional, and efficient service. It's great to know that you appreciate our efforts. We're always here to help with any of your insurance needs. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
Donald Houghton
August 9, 2024
5
out of
5
rating by Donald Houghton
"Friendly and efficient conversation with Diane this morning. Thanks, Diane."
We responded:
"Hey Donald, Thanks for the awesome review! I'm glad Diane could help you out this morning. We appreciate your feedback and look forward to assisting you with any future needs. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
Jim and Mary Anne Allen
July 29, 2024
5
out of
5
rating by Jim and Mary Anne Allen
"Many thanks to Shannon and Diane for answering my myriad questions with honesty, patience and a smile!"
We responded:
"Hi Jim and Mary Anne, thank you so much for your wonderful review! We are delighted to know that Shannon and Diane could assist you with patience and honesty. Your satisfaction is our priority, and it's great to know they could help with all your questions. If you need anything else, feel free to reach out anytime! - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
Circuit Check
July 15, 2024
5
out of
5
rating by Circuit Check
"Fast and friendly."
We responded:
"Thank you for the positive feedback! We're glad you found our service fast and friendly. Feel free to reach out for further assistance with your coverage needs! - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
Eugene Levine
July 2, 2024
5
out of
5
rating by Eugene Levine
"The Lyndonville office has been great in dealing with the insurance on my house fire. They have been efficient, competent and -- perhaps most importantly -- caring and understanding. The office staff's performance has been exemplary"
We responded:
"Eugene, we sincerely appreciate you taking the time to share your experience with our office! We are pleased to hear that you found our team's customer service to be efficient, competent, and caring during a challenging time. Your kind words about our exemplary performance mean a lot to us! If you ever need assistance in the future with your coverage needs, we're here for you. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
Matt Pepin
May 20, 2024
5
out of
5
rating by Matt Pepin
"Great experience dealing with Diane, great customer service and amazing pricing"
We responded:
"Matt, I'm thrilled you had a great experience with Diane! We're pleased to hear you found our pricing amazing. Providing top-notch customer service and competitive pricing is what we strive for. - Brett Gale - State Farm Insurance Agent, Lyndonville, VT"
shikar boodram
May 7, 2024
5
out of
5
rating by shikar boodram
"I just wanted to take a moment to express my gratitude for the amazing service you always provide. Your professionalism, expertise, and assistance are truly outstanding and I am consistently impressed by the level of support you offer. It's rare to come across a team that consistently upholds such high standards, so I just wanted to reach out and say thank you for the positive impact you've had. Keep up the great work! Best regards, Shikar Boodram."
We responded:
"Shikar, your review truly brightened our day! We are happy to hear that you are consistently impressed with the outstanding service provided by our team. Your kind words mean a lot to us, and we are grateful for your support. We look forward to continuing to exceed your expectations in the future! Brett Gale - State Farm Insurance Agent, Lyndonville, VT"